Customer Service Representative

TP · Mumbai, Maharashtra, India

Location
Mumbai
Job Type
Full-time
Posted
June 19, 2026

Job Description

Hi All,

We are hiring for Customer Support Executive Fraud & Disputes (Chat Process)
There should be no career or education gap more than 1 Year in resume.
Batch start Date:16th June 2026(Tuesday)

Role & responsibilities

Job Title:

Customer Support Executive Fraud & Disputes (Chat Process)
Location:

TIPCO Plaza, Malad
Shift:

24/7 Rotational Shifts
Work Mode:

Chat Process
Benefits :

both side cab (In odd Hours only )
Role Overview
We are looking for a detail-oriented Customer Support Executive to handle fraud and dispute-related queries for debit and credit cards via chat support. The role involves assisting customers with unauthorized transactions and ensuring quick resolution.
Key Responsibilities
Handle customer queries related to card fraud and transaction disputes via chat
Investigate suspicious or unauthorized transactions
Raise and track dispute cases as per process guideli...

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