Customer Service Representative - Insurance

WORK FROM HOME from ANYWHERE in Mexico

We’re looking for Customer Service Phone Agents with exceptional people skills to join our dynamic team and make a real impact!

WHAT YOU WOULD DO:

We work for an insurance agency based in Arizona and specialize in providing top-notch roadside assistance to drivers in need.

Key Responsibilities:

• Assist policyholders with processing monthly, quarterly, and annual insurance premium payments.
• Provide exceptional customer service while ensuring secure and accurate payment transactions.
• Process policy endorsements, including updates to coverage, insured information, and other policy changes.
• Assist policyholders with policy inquiries, billing questions, and account maintenance requests.
• Verify customer identity and payme...