Customer Service Representative (Hermosillo)

Join the RUI Family in Hermosillo

We are a BPO with 30 years of experience, delivering excellent customer experiences to our clients and their customers. Every day our goal is to deliver the greatest CX experience. We desire talent that can create a WOW factor and would love for you to join our family.

Role Overview

As an inbound and outbound dialer agent, you will assist customers with their phone, cable, and internet services.

In-office, full‑time positions are available with multiple shifts Monday–Sunday. This is not a remote position; you must be able to work at the office in Hermosillo.

Responsibilities

• Handle inbound and outbound calls related to phone, cable, and internet services using a dialer system.
• Provide exceptional customer service and resolve customer inquiries or issues.

Qualifications

• Prior customer service experience (preferred 3years).
• Proficient speaking and wri...