Customer Service Representative (Healthcare)

Overview

We are looking for a customer-focused and detail-oriented Call Center Agent to join our team, specializing in Healthcare Account Services and International Voice Support . The ideal candidate will be responsible for handling inbound and outbound calls, providing accurate information, resolving customer issues, and ensuring high levels of customer satisfaction while complying with healthcare regulations.

Responsibilities

• Handle inbound and outbound calls
• Provide accurate information
• Resolve customer issues
• Ensure high levels of customer satisfaction
• Comply with healthcare regulations

Qualifications

• At least High School Graduate
• With or without experience in BPO
• Willing to work onsite
• Basic English