Location
gurugram
Job Type
Full-time
Posted
June 18, 2026
Job Description
Job Title: Customer Support Associate – International Voice/Chat Process
Location: Gurugram
About the Role
We are looking for dynamic and customer-focused individuals to join our team as Customer Support Associates for an International Voice/Chat Process. This role is ideal for candidates who thrive in a fast-paced BPO environment and are passionate about delivering exceptional customer experiences.
Key Responsibilities
- Handle inbound and outbound customer interactions via voice and chat channels
- Understand customer concerns and provide prompt, accurate resolutions
- Deliver high-quality service while maintaining professionalism and empathy
- Adhere to defined process guidelines and quality standards
- Accurately document all customer interactions and updates
Eligibilit...