Customer Service Representative

**Company Description**
Mphasis applies next-generation technology to help enterprises transform businesses globally.
Customer centricity is foundational to Mphasis and is reflected in the Mphasis' Front2Back Transformation approach.
Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers.
**Job Description** Job Summary -**
- CSR Jr representatives are the front-line support within organizations that sell products and services to consumers and businesses.
In consumer sales focused companies, customer service reps provide phone-based support to customers to help resolve product issues, answer account and billing questions, and in some cases, make new sales.
In services-focused companies whose sales are business-to-business in nature, a CSR will usually solve specific product quality or integration issues.
In such cases, a rep will work closely with an...