Customer Service Representative (gn) - Location: Milan/Italy - Temporary

DKV Mobility · Milan, Lombardy, Italy

Location

Milan

Job Type

Full-time

Posted

June 22, 2026

Job Description

What you can expect
Managing all correspondence with our customers by telephone and e-mail with high quality assistance level
Processing requests and complaints from customers (for example manage card blocking, pin generation, shipment tracking, limit exceeding)
Maintaining the quality of customer information
in a CRM
 What makes you stand out Bachelor's degree
Previous customer service experience in a commercial service company (at least 2 years)
Familiar with payment monitoring and cash collection
Familiar with MS office 
Excellent communicative skills
Strong customer orientation
Proactivity and high attention to details
Good team player
Italian fluency written and spoken (mandatory)
Good knowledge of the English language (B2 level)
We are looking forward to your application and to applicants who enrich our diverse culture! Regardless of age, gender, origin and sexual...
        

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