Customer Service Representative (German) - Braga, Portugal

Are you ready to deliver excellent customer service while enjoying life in Braga a city known for quality of life, affordability and a welcoming, laidback atmosphere? We are seeking a German-speaking Customer Service Representative to join our team, providing support to clients and helping ensure smooth communication and satisfaction in a friendly and growing environment.

What youll do

• Handle client inquiries and provide efficient, professional support in German (and English when needed), ensuring clear communication and a positive customer experience.
• Manage customer accounts: advise clients about services and products, answer questions, resolve issues and maintain longterm relationships to support retention and satisfaction.
• Collaborate with internal teams sales, operations, support to coordinate client responses, share feedback, and ensure smooth workflows.
• Use office software and internal systems to track client int...