Customer Service Representative for Marine Industry

Join CMP in Vaughan, ON as a Customer Service Representative, where your customer engagement skills will shine in the marine industry.
CMP is looking for a dedicated Customer Service Representative to enhance its service team. This role requires 1-3 years of relevant experience in a manufacturing setting, with strong focus on order processing and customer issue resolution. After an initial six months, this role offers a hybrid work arrangement.
Key Responsibilities:
• Handle customer communications and order confirmations
• Manage E-Commerce order processing and revisions
• Prepare returns and credit authorizations swiftly
• Collaborate with sales for heightened customer satisfaction
• Update and maintain CRM status reports
Requirements:
• 1-3 years customer service experience
• Familiarity with order entries and CRM systems
• Proficient in Microsoft Office applications
• Excellent communication and interpersonal skills
• Bachelor's degree or rela...