Customer Service Representative for healthcare account

Customer Service Representative for healthcare account

Employer: Synlink Recruitment Outsourcing Co. Inc.

Location: On-site - Pasig

Qualifications: No Exp Required, High/Senior High School, Full-time

Job Description

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Assist customers with product information, order placement, and account management.
• Troubleshoot and resolve customer issues effectively while providing exemplary customer service.
• Maintain accurate records of customer interactions and follow up as necessary.
• Communicate regularly with team members to ensure a smooth workflow and address customer needs.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 6 months intl. voice experience — a PLUS but not required!
• Skills and Comp...