Location
Charlotte
Job Type
Full-time
Posted
July 10, 2026
Job Description
About Us
Novra Corp was founded with a simple vision: to provide businesses with modern marketing support that is both strategic and practical. In a landscape where attention is limited and competition is constant, we help brands communicate more clearly, present themselves more effectively, and grow with intention
Position Summary
Novra Corp is seeking a Customer Service Representative to deliver exceptional support by assisting customers with inquiries, providing service information, and ensuring a positive customer experience. This role is ideal for individuals who enjoy helping others and working in a collaborative environment.
Responsibilities
- Provide accurate information regarding company services and policies
- Resolve routine customer concerns and escalate complex issues when appropriate
- Maintain accurate customer records and documentation
- Process customer requests efficiently and professionally