Customer Service Representative

Description We are looking for a Customer Service Representative to join a manufacturing team in Charleston, South Carolina in a contract-to-permanent capacity. This role focuses on delivering responsive support to customers, managing order activity with accuracy, and serving as a dependable link between clients and internal teams. The ideal candidate brings strong communication skills, sound judgment in fast-paced situations, and a commitment to maintaining high service standards across every interaction.

Responsibilities:
• Build and maintain positive working relationships with customers by providing timely, attentive support across phone and email interactions.
• Process incoming customer orders from start to finish, including updates, revisions, and other requested changes for assigned accounts.
• Partner with internal departments and cross-functional teams, both locally and internationally, to ensure customer orders are handled accurately and efficiently.
• Ad...