Customer service representative

Customer Service Advisor Salary

Minimum 7500 per Month Plus Medical & Pension.

Location

Waterfront Cape Town.

Working Pattern

40 Hours per week between Monday to Sunday (you would need to be fully flexible between these days). Hours will differ dependant on campaign opening times.

Contract Type

Permanent

Key Responsibilities Listening to customer concerns and providing information, answers, or responses. Obtaining and correctly capturing of customer information. Reviewing and making changes to customer accounts where applicable. Keeping records of customer interactions. Ensuring customer satisfaction. Your Profile & Experience Minimum 6 months experience in a Hospitality environment Matric / Grade 12 (Essential) Clear Criminal Record Clear ITC Record The Essential Skills We Ask For Are Good communication skills: the ability to clearly and effectively communicate with customers over the phone. Empathy: the ability to understand and relate to the custo...