Customer Service Representative

Description We are looking for a Customer Service Representative to support a retail operation in Calabasas, California. This Long-term Contract position is ideal for someone who thrives in a fast-paced service environment and can manage orders, customer communication, and cross-functional coordination with accuracy and professionalism. The role plays an important part in ensuring timely order processing, issue resolution, and consistent support for both domestic and international customer needs.

Responsibilities:
• Manage incoming customer orders through electronic order systems, resolve processing exceptions, and assist with account or platform configuration when needed.
• Prepare billing for completed shipments, including applicable transportation charges, and verify invoice accuracy before release.
• Review order activity for minimum requirements, pricing discrepancies, and customer-specific conditions, then communicate directly with customers to address issues pr...