Customer Service Representative

Promote and sell Etisalat plans tailored to businesses institutions government entities and Emirati customers. Provide detailed information about plan features benefits and pricing to potential clients.

Identify opportunities to enhance revenue through upselling and cross-selling of products or services.

Ensure exceptional customer service handling and resolving customer concerns promptly and professionally.

Maintaining a positive empathetic and professional attitude toward customers at all times.

Build sustainable relationships and trust with customer accounts through open and interactive communication.

Handle customer complaints and provide appropriate solutions and alternatives within the time limits.

Identify and assess customers needs to achieve satisfaction

Follow communication procedures gui...