Customer Service Representative

Avnet India · Bengaluru, Karnataka, India

Location

Bengaluru

Job Type

Full time

Posted

May 27, 2026

Job Description

Farnell 
Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair.

Job Summary:
Responds to customer inquiries, expedites critical orders, communicates dispositions, researches and resolves issues, and researches orders.

Principal Responsibilities:
May provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers (including order expediting, stock queries, reporting and stock rotation).
May Identify, investigate, and participate in opportunities to improve processes and procedures, to include various key performance metrics. 
Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordanc...
        

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