Customer Service Quality Assurance Specialist (Fintech)

BTSE in Malaysia is looking for a Customer Service Quality Assurance Specialist to enhance quality assurance standards across customer support teams. The ideal candidate will possess strong analytical and problem-solving skills, with a solid understanding of quality assurance concepts.

Key responsibilities include monitoring support performance, conducting quality reviews, and creating training materials. A Bachelor's degree and 2-3 years of experience in customer service or BPO quality assurance are required. Join us for a competitive compensation package and growth opportunities!