Customer Service, Patient Access Associate I

R1 RCM · Austin, TX, United States

Location
Austin
Job Type
Full-time
Posted
June 27, 2026

Job Description

**Patient Access Customer Service Representative**

**On-Site: Austin, TX | Ascension Seton Medical Center Austin**
**Shift Schedule:** **Full-time in the Women's Center, Monday to Friday 2:00 PM to 10:30 PM**

Are you passionate about helping people during critical moments while building a career in healthcare customer service? We are the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups.  At R1, you’ll be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences.

As a Patient Access Representative, you will be the first point of contact for patients, ensuring they receive fast, compassionate, and accurate access to care.

This is more than registration - it’s a frontline healthcare customer service role where you directly impact patient experience, hospital operations, ...

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