Customer Service & Order Processing Representative

Description
We are looking for a dependable Customer Service & Order Processing Representative to join a manufacturing organization. This contract opportunity with permanent potential is ideal for someone who enjoys supporting customers, managing order details, and keeping shipments moving accurately and efficiently. The person in this role will work closely with sales, warehouse, and logistics partners to ensure timely order fulfillment while maintaining a high standard of service.


Responsibilities:

• Enter and manage customer orders accurately within the company’s order management system, ensuring all details are complete and up to date.

• Arrange transportation for outgoing shipments and help determine the most effective routing based on delivery needs.

• Partner with warehouse personnel and customers to coordinate shipping schedules, delivery updates, and order-related questions.

• Investigate transit-related damage issues and ...