Location
Bracknell
Job Type
Full time
Posted
June 25, 2026
Job Description
HealthHero is a digital-first, end-to-end healthcare provider. We connect smart digital tools with gold-standard clinical expertise to enhance people’s whole health and optimise healthcare efficiency.
We are currently recruiting a Customer Service Operator to join our existing team to help deliver support to patients, GPs and other Healthcare professionals across the UK & Ireland. No previous healthcare experience is required as we provide full training.
We are a 24/7 service and we have an opportunity for a day shift role - Tuesday, Wednesday, Thursday, Friday and Saturday: 14:00–22:00; (Sunday and Monday will be your days off).
Requirements
About the Role
- Act as the first point of contact for incoming calls, dealing with queries effectively.
- Manage patient requests, including booking appointments and communicating with GPs and other healthcare professionals.
- Perform administr...