Customer Service Officer

Belgravia Leisure · Leederville, Western Australia, Australia

Location

Leederville

Job Type

Full-time

Posted

July 15, 2026

Job Description

The Role
Our Customer Service Officers are the heart of our business providing important services such as Reception duties, membership sales and delivering quality customer service at all times in accordance with our established operational routines and procedures. This is casual role for weekday evenings and some weekend work.
The primary responsibility of our Customer Service Officers is to deliver first class services to our customers ensuring it’s in line our Mission, Vision and Values.
Key areas of responsibility include:
Provide excellent customer service to all customers, both in person and over the telephone/via email
Apply sound cash handling principals and use of Point of Sale (POS) systems
Provide customers inquiring about memberships with information they need, and possess the confidence to sell memberships
Membership administration duties such as suspensions and cancellations
Using our systems...
        

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