Location
singapore
Job Type
Full-time
Posted
June 24, 2026
Job Description
- Handle walk-in queries from policyholders and Financial Representatives
- Follow up promptly on any unresolved issues.
- Manage appeals, feedback, and minor complaints.
- Deliver excellent customer service.
- Resolve feedback and complaints within set timelines.
- Support Digital Communications and the Call Centre as needed.
- Rotate across Service Centres when required.
- Undertake ad hoc duties and assigned projects.
Ready to Apply?
Submit your application for Customer Service Officer (Frontline) (Insurance) (12 Months Contract) #TNKC at RECRUIT EXPRESS PTE LTD
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