Customer Service Officer

About the role:

The Customer Service Officer plays an integral role in providing support to critical business functions across the organisation. The position is a front of house customer service role responsible for providing high level customer service to some of the most vulnerable members of our community, so being the friendly face of CRCS is critical. The incumbent will support the administrative functions of the organisation to enable the smooth day to day running of the programs and services within the organisation.

This is a full time ongoing position based at various locations to support the organisation’s needs, including CRCS head office in Bruce, Belconnen Community Centre, Chandler Street, and other sites based in ACT region.

Responsibilities include, but not limited to, the following:

• Undertaking reception and other administrative duties across our various locations, including being responsible for opening an...