Customer Service (Mandarin Speaker)

Company Description

Antasis is a leading provider of outsourced customer experience management in Singapore. The company specializes in delivering outstanding customer experiences, going beyond expectations to ensure excellence. With a flexible and adaptive workforce, Antasis is committed to fostering a culture of continuous learning, innovation, and consumer engagement. Their focus extends to back-office support, ensuring seamless efficiency and customer satisfaction.

Role Description

This is a full-time, on-site role located in Johor Baharu for an L1 Customer Service Support (Mandarin Speaker). The primary responsibilities involve handling customer inquiries, resolving issues, ensuring customer satisfaction, and delivering technical support when required. The role will also include managing phone communication professionally and maintaining high-quality service standards.

Qualifications

• Customer Support and Customer Satisfacti...