Customer Service Manager - Tiverton

Introduction

From a Bradford market stall to the UK’s fifth largest supermarket, we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities.

Position Overview

We’re recruiting a high performing Customer Service Manager to help our business continue to grow and succeed. Customers are always at the heart of everything we do, which is why we need the best, always leading by example and showcasing exceptional customer service.

Reporting

Reporting into the Store Manager, you will...

Responsibilities

• Lead and empower colleagues to always put the customer first and deliver outstanding customer service
• Listen and respond to customer feedback and react accordingly
• En...