Location
, , pakistan
Job Type
Full-time
Posted
June 08, 2026
Job Description
As the Customer Service Manager, you will play a pivotal role in supporting customers/students throughout their learning experience.
Responsibilities
- Act as the primary point of contact for students, engaging with them during online workshops and live retreats/intensives.
- Host weekly group calls and live sessions, providing support and guidance.
- Respond to chats and engage with the community in our client’s Facebook Group.
- Participate in Monday morning meetings and other scheduled sessions.
- Handle various administrative tasks as needed, including managing CRM updates and communications.
- Maintain a professional appearance for live calls and interactions.
- Assist with client onboarding and ensure they have a positive experience with the program.
- Be open to flexible scheduling, including evenings and weekends as required for events.
- Support client success through excellent communic...