Customer Service Manager - Leisure Centre

Are you passionate about delivering exceptional customer service and creating memorable experiences? A dynamic role awaits as a Customer Service Manager at our clients leading leisure centre facility in Swanley, where your skills will shine and your career will flourish. Please note this opportunity requires you to do shift work, which will be a mixture of early, mid, late and weekend shifts.
Imagine leading a team dedicated to providing a brilliant first impression and ensuring every customer feels valued. As the face of the centre, your warm welcome and efficient service will boost member engagement and encourage repeat visits, making a real impact on the community.
In this role, you will manage a team to deliver outstanding customer service, promoting memberships and activities with enthusiasm. You will oversee the handling of enquiries across various channels, ensuring each interaction is friendly and professional. Maintaining a clean and organised reception and office area w...