Customer Service Manager

Approach People Recruitment · Bad Schwartau, Schleswig-Holstein, Germany

Location

Bad Schwartau

Job Type

Full-time

Posted

June 16, 2026

Job Description

🌍 Trilingual Operations Manager (m/f/d) – Insurance Sector | Schleswig-Holstein
Are you a dynamic professional with a passion for optimizing operations in a fast-paced environment? A well-established insurance provider in Schleswig-Holstein is seeking an experienced Operations Manager (m/f/d) fluent in German, English, and French to oversee and enhance its international workflows.
🔍 What You’ll Do:
Lead and coordinate operational teams across multiple regions.
Ensure seamless day-to-day operations with a focus on efficiency, compliance, and customer satisfaction.
Serve as a vital communication bridge between German, English, and French-speaking stakeholders.
Monitor KPIs, implement process improvements, and manage cross-border projects.
Collaborate closely with internal departments including Claims, Underwriting, and Customer Service.
✅ What You Bring:
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