Location
kuala lumpur
Job Type
Full-time
Posted
June 24, 2026
Job Description
Customer Service - KL Sentral (Live Chat & Email Reply)
Job Openings Customer Service - KL Sentral (Live Chat & Email Reply)
About the job Customer Service - KL Sentral (Live Chat & Email Reply)
Job Description:
Job responsibilities:
- Understand customer enquiries and respond via applicable channels: email, chat etc
- Ensure customer enquiries are answered or routed through the appropriate support channel
- Manage customer escalations and ensure they are answered, tracked, and escalated as required
- Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
- Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
- Provide a high level of professionalism and competent customer service
- Communicate effectively with customers in ...
Ready to Apply?
Submit your application for Customer Service - KL Sentral (Live Chat & Email Reply) at Asia Recruit (Permanent, Contract, & Executive Recruitment)
Apply Now