Customer Service - Inside Sales

Wanco Inc. is seeking an Inside Sales Representative in our Arvada, CO production facility.

Summary:

Duties include selling parts, processing documents, assisting with repair and warranty requests, telephone support and overall customer service. Possesses knowledge of the product lines both current and historical, to best serve customer issues and parts needs. Determine the best method to resolve problems to ensure customer satisfaction.

Answer customers' questions regarding parts, prices and availability.
Meet all sales objectives and handle all aspects of completing parts sale including paperwork.
Respond to customers' inquiries or questions.
Follow up, either verbally or in writing, to ensure customer satisfaction.

Key Responsibilities:

Understanding client needs and offer solutions and support.

Presenting and delivering informatio...