Customer Service Executive (Sea Freight) [SL]

WECRUIT PTE. LTD. · singapore, singapore, Singapore

Location
singapore
Job Type
Full-time
Posted
June 27, 2026

Job Description

Responsibilities
  • Support the sales department in day-to-day operations and customer interactions.
  • Act as a central coordinator between customers, transporters, warehouses, and other stakeholders to ensure seamless logistics operations.
  • Prepare and manage documentation for import, export, transshipments, and delivery order (D/O) releases.
  • Verify all costs associated with shipments to ensure accuracy and compliance.
  • Handle customer inquiries related to rates, shipment tracking, and other logistics-related concerns promptly and professionally.
  • Communicate and collaborate with overseas agents and customers to ensure smooth shipment handling and resolution of any issues.
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