Customer Service Executive

HR Vietnam · Ho Chi Minh City, Ho Chi Minh City, Vietnam

Location

Ho Chi Minh City

Job Type

Full-time

Posted

July 08, 2026

Job Description

Job Description
The role supports the sales team to process order to customer with OTIFNE KPI
Solve customer complaints on time & customer satisfaction
Order processing in SAP
Customer complaints handling
Cooperate with 3PLs for delivery to customer 
Stock reconcile for tax report 
Job Requirement
At least 2 years expereince in the same function
Good communication skills
Understanding of sales channels
Attention to details
Good planning and organization skills
Computer literacy
Customer service skill
SAP system familiarity is a plus
 Other Information 
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