Customer Service Engineer

PANalytical (Proprietary) Limited · Johannesburg, Gauteng, South Africa

Location
Johannesburg
Job Type
Full time
Posted
July 07, 2026

Job Description

ROLE: Customer Service Engineer

REPORTING TO: Customer Service Manager

Location: Johannesburg, South Africa


From tabletop till floor standing, our analytical systems and solutions help the world’s top researchers do ground-breaking work on the small things that make big things possible. We’re after enquiring minds, imaginative thinkers, and proud geeks. Those who are irresistibly drawn to hard problems others can’t crack. Those who are always thinking ‘what if…’. Does this sound like you? Then read on….

What's the job?

In your new role, you will be responsible for the installation, maintenance and repair of our systems. You will join the Customer Success team, and report directly into the Customer Service Manager.

What are your responsibilities?

  • Execute established Malvern Panalytical Support Group procedures.

  • Ensure overall customer satisfaction.

  • Timely execute assigned service orders

  • Be...

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