Customer Service Coordinator - Cross Trades

MSC Mediterranean Shipping Company · Suffolk, England, United Kingdom

Location

Suffolk

Job Type

Full-time

Posted

July 08, 2026

Job Description

Customer Service Coordinator- Cross Trades 
Full time, 6 months fixed term contract
We’re looking for a Customer Service Coordinator to join our Cross Trades department for a 6-month fixed term contract. This is a great opportunity to be part of a specialist team managing cargo that moves globally without touching the UK, while supporting UK-based customers.
You’ll play a key role in delivering excellent customer service, ensuring a smooth shipping experience, and contributing to the continued success of MSC.
How you will help us and what you can expect
Act as a main point of contact for Cross Trades customers
Communicate effectively with global MSC agencies and customers
Prepare and issue shipping manifests accurately and in line with operational requirements
Analyse and process shipping documentation with high accuracy
Resolve customer queries and issues quickly and professionally
Work within...
        

Ready to Apply?

Submit your application for Customer Service Coordinator - Cross Trades at MSC Mediterranean Shipping Company

Apply Now