Customer Service Clerk Role

Elevate customer satisfaction as a Client Service Clerk addressing inquiries and complaints. This role focuses on providing impactful service and billing administration in a permanent position.
The Client Service Clerk will handle various customer needs, including providing information, managing payments, and arranging refunds. With 35-40 hours per week, this permanent role requires effective communication and the ability to assess feedback to enhance the customer experience.
Key Responsibilities:
• Address customer complaints and concerns professionally
• Answer inquiries and provide detailed service information
• Manage billing arrangements for services rendered
• Process refunds and issue accurate receipts
• Maintain clear records and statistical data for services
Requirements:
• 1 to 2 years of relevant experience
• Strong English communication skills
• Ability to assess and manage client feedback
• Organizational skills for record maintenance