Customer Service Associate

DP World · manila, national capital region, Philippines

Location
manila
Job Type
Full-time
Posted
May 25, 2026

Job Description

About the Role

The person is responsible to handle client coordination, documentation of government requirements and monitoring of shipments.


Key Accountabilities

  • Booking management, handling, monitoring, and updating to customer.
  • Handling of day-to-day bookings (import/export/customs clearance, local transfers, domestic/inter-island and triangular), updates, and monitoring of shipments from point of departure until arrival at destination.
  • Monitors the execution of shipments.
  • Coordinate to DP World vendors (carriers, co-loaders, brokers, trucking team).
  • Monitor on time return of containers (empty) for import.
  • On time sending of pre alerts
  • Filling of manifest (inbound shipments)


Qualifications, Skills and Experience s

  • Bachelor’s degree in Custom Administration or Logistics
  • With experience as cust...

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