Customer Service Associate

OVERALL SUMMARY

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.

Join the Close Brothers Asset Finance (CBAF) team where you'll play an important role in delivering a seamless, compliant, and positive experience for our customers throughout their journey with us, supporting a wide range of in-life account activities (excluding collections).

You don't need previous experience to succeed in this role, instead we're looking for someone with excellent communication skills, a genuine empathy for customers, and a commitment to delivering a consistently high standard of service. Previous customer service experience, particularly within banking or financial services, would be beneficial but is not essential.<...