Customer Service Associate D5

About Us Quantanite is a leading global provider of Business Process Outsourcing (BPO) services, renowned for delivering exceptional customer experiences through innovation, operational excellence, and a people-first culture. As we continue to grow rapidly, we are seeking passionate, customer-centric individuals to join us on our journey. About the Role We are looking for enthusiastic and empathetic Customer Service Representatives to join our frontline support team. In this role, you will assist customers using a leading food delivery platform, ensuring that queries are resolved efficiently and that every interaction leaves a positive, lasting impression. Your ability to remain calm under pressure, think on your feet, and communicate clearly will be key to your success. Key Responsibilities Respond to customer queries via phone, chat, and email in a professional and timely manner Resolve issues related to orders, payments, deliveries, and mobile app usage Provide...