Customer Service & Asset Specialist (DACH) (Boiro)

Location

• Bönen (Germany) office
• Agrate Brianza, Milan (Italy) office
• Madrid (Spain) office

Responsibilities

• Provide customer support in the DACH region and act as the first point of contact for questions and inquiries
• Maintain data and set up new customers, building long‑term relationships through excellent service
• Monitor daily warehouse movements and proactively identify and address discrepancies
• Coordinate inventory checks, taking responsibility for communication, analysis, and follow‑up
• Handle quality‑related issues and stay in close contact with the quality department until resolution

Qualifications

• Completed vocational training as an industrial clerk, office administrator, or comparable experience in customer service
• Motivated and eager to learn – motivation is more important than many years of experience
• Very good German and English ...