Location
Kalispell
Job Type
Full-time
Posted
July 01, 2026
Job Description
**Company** Horizon Air
**The Team**
Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.
**Role Summary**
The customer service trainer is responsible for incorporating a wide variety of training methods and applications to accommodate multiple learning styles such as facilitating learning via classroom, email or one-on-one instruction at Horizon Air. This individual ensures all training at the station is properly completed and follows current policy and procedures to include new or revised processes, new aircraft, or when training agents.
**Key Duties...
**The Team**
Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.
**Role Summary**
The customer service trainer is responsible for incorporating a wide variety of training methods and applications to accommodate multiple learning styles such as facilitating learning via classroom, email or one-on-one instruction at Horizon Air. This individual ensures all training at the station is properly completed and follows current policy and procedures to include new or revised processes, new aircraft, or when training agents.
**Key Duties...