Customer Service Agent II B

Serco · sault ste. marie, algoma district, Canada

Location
sault ste. marie
Job Type
Full-time
Posted
June 06, 2026

Job Description

Position Description & Qualifications

Starting hourly rate: $23.64

Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent, you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high‑energy environment, rewarding job opportunities await you.

Summary / Purpose

  • Evaluates an applicant’s eligibility to apply for an Ontario Driver’s Licence.
  • Assesses applicants’ identity documents for validity.
  • Provides information and assistance related to Driver Examination services.
  • Ensures the fair and proper issuance of an Ontario Driver’s Licence.

Key Responsibilities

  • Provides excellent customer service during the delivery of all Driver Examination Services.
  • Provides information and assistance to ap...

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