Customer Service Agent (GCM-ATO)

George Town, Cayman Islands | Posted on 26/06/2026

Summary of Key Responsibilities

• Provide excellent customer service to our customers and internal team members
• Must be well groomed in appearance and adhere to uniform appearance standards
• Responsible for assisting customers with travel needs such as answering inquiries, ticketing, checking‑in passengers, and boarding flights in a fast‑paced environment
• Perform boarding and gate duties, such as checking flight tickets, assisting and directing passengers and making announcements
• Occasionally responsible for escorting and providing assistance to unaccompanied minors and disabled passengers throughout the airport on departure and arrival
• Meeting arriving flights

Requirements

Qualifications, Skills & Experience

• High school diploma or equivalent with O’ level passes in Math, Geography and English
• Must possess a ...