Customer Service Advisor x 3 - Dormanstown, Redcar

Customer Service Advisor x 3 - Dormanstown, Redcar

We are looking for three customer service advisors who will act as the first point of contact for Beyond Housing customers, delivering a professional and friendly service at all times. 

In this role, you will handle a wide range of enquiries, including repairs, complaints, housing applications and tenancy management, while also carrying out administrative tasks to support effective service delivery.

You will be expected to manage enquiries across multiple channels and provide efficient, timely, and high-quality customer service within a fast-paced, target-driven environment where organisation and attention to detail are essential. We are looking for someone with strong communication and interpersonal skills who can remain calm and effective in challenging situations, with good organisational and data input abilities. 

A customer-focused attitude, confidence in working across multiple s...