Location
Watford
Job Type
Full-time
Posted
June 29, 2026
Job Description
Watford
Permanent, Full Time
37 hours per week
The Vacancy
We’re looking for a Customer Service Advisor to join our team and deliver a reliable, high-quality service our customers can depend on. You’ll be the first point of contact for a wide range of enquiries, providing clear, practical support that makes it easy for customers to get the help they need.
Introduction to the role
As a Customer Services Advisor, you will act as the “voice and face” of Chime Housing and be instrumental in enhancing the customer experience by exceeding customer needs whilst supporting the team to achieve Key Performance Indicators (KPIs) within a call centre.
Role purpose
We put the customer at the heart of everything that we do and take a proactive approach for each customer contact through multi-channel communication. As part of our Customer Service team, you will use your communication skills to help us deliver high-quality customer services.
<...
Permanent, Full Time
37 hours per week
The Vacancy
We’re looking for a Customer Service Advisor to join our team and deliver a reliable, high-quality service our customers can depend on. You’ll be the first point of contact for a wide range of enquiries, providing clear, practical support that makes it easy for customers to get the help they need.
Introduction to the role
As a Customer Services Advisor, you will act as the “voice and face” of Chime Housing and be instrumental in enhancing the customer experience by exceeding customer needs whilst supporting the team to achieve Key Performance Indicators (KPIs) within a call centre.
Role purpose
We put the customer at the heart of everything that we do and take a proactive approach for each customer contact through multi-channel communication. As part of our Customer Service team, you will use your communication skills to help us deliver high-quality customer services.
<...