Customer Service Advisor - Retail Experience Welcome

Customer Service Advisor - Retail Experience Welcome
Location: Cambuslang | £13.29/hour, rising after 6 months | Full-time, ongoing

If you've spent time on your feet dealing with customers, queues, complaints and Christmas rushes - you already have everything it takes to do this job well. We're looking for people with retail, hospitality or face-to-face customer service backgrounds who want a change of role with full training provided. This role has no sales involved.

You don't need telephone customer service. You need to be good with people, quick on your feet mentally and comfortable solving problems.

What changes for you:

No more standing all day - this is a desk-based role.
Set hours, so you can actually plan your week.
No late-night or lone-working shifts.
The same customer-facing skills you already use daily - just over the phone instead of across a till or shop counter.What you'll be doing

Answering customer calls, emails and onli...