Location
Plymouth
Job Type
Full-time
Posted
July 19, 2026
Job Description
An excellent opportunity has arisen for a proactive and organised Customer Service Advisor to join a fast-growing retail organisation with a strong national presence. This role sits within a busy Head Office function and offers the chance to support key operational processes in a collaborative and professional environment.
The Role
You will provide administrative and customer service support across Health & Safety-related cases, including Personal Injury (PI) and Property Damage (PD) claims. The position involves managing cases through an internal system, handling all communication via email, and working closely with both internal teams and external stakeholders to ensure efficient case resolution.
Key Responsibilities
* Manage Health & Safety cases (including personal injury, property damage, and store/delivery complaints) via an internal case management system
* Respond to all communications in a timely, professional, and accurate manner...
The Role
You will provide administrative and customer service support across Health & Safety-related cases, including Personal Injury (PI) and Property Damage (PD) claims. The position involves managing cases through an internal system, handling all communication via email, and working closely with both internal teams and external stakeholders to ensure efficient case resolution.
Key Responsibilities
* Manage Health & Safety cases (including personal injury, property damage, and store/delivery complaints) via an internal case management system
* Respond to all communications in a timely, professional, and accurate manner...
Ready to Apply?
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