Customer Service Advisor

# Customer Service Advisor## Job IntroductionPinnacle Group are looking to recruit a skilled Customer Services Advisor to join our Homes Team based in Speke.Your responsibilities will include handling inbound and outbound calls , providing assistance to customers complaints and/or queries and ensuring accurate diagnosis of repairs.You will need excellent communication skills, a friendly demeanor, and the ability to work efficiently under pressure. If you are passionate about helping others and thrive in a fast-paced environment, we would love to hear from you.This is a full time role with a rota between the hours of 7.30am - 9.30pm, Monday - Sunday. The rota will include working 2 weekends in 10, 2 later shifts in 10 with other shifts in-between.This is a hybrid role with fixed office days on Tuesdays, Thursdays and Fridays.**Who we are**Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, ...