Job Description
Full time | Civic Recruitment Limited | United Kingdom
Posted On 11/06/2026
Job Information
City Lincoln
Province Lincolnshire
Postal Code LN1 1XX
Job Description
3 months contract with a Local Authority
Job Description: Customer Service Advisor - Adult Care Team
Location: Customer Service Centre, Lancaster House, Lincoln (LN1 1YL)
Job Purpose
To act as the first point of contact for Lincolnshire County Council services, delivering high-quality customer service within the Adult Care Team. The role involves handling inbound enquiries via telephone and email, supporting residents and professionals by providing information, advice, and access to services. Using a strength-based approach, the postholder will help promote independence, wellbeing, and appropriate service outcomes for individuals.
Key Responsibilities
- Respond to customer enquiries a...
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