Location
Paignton
Job Type
Full-time
Posted
July 04, 2026
Job Description
Our client, a well-established and growing Accident Management company, is looking for a Customer Service Advisor to join their friendly and supportive team.
If you have experience in customer service, a contact centre, administration or a busy office environment, this could be the perfect opportunity. Full training is provided, so previous claims experience is not required.
As a Customer Service Advisor, you'll support customers following road traffic accidents, guiding them through the process, arranging replacement vehicles and keeping them updated every step of the way.
The Role
As a Customer Service Advisor, you'll manage customer cases from first contact through to completion, delivering excellent customer service while ensuring every case is handled efficiently.
* Handle inbound customer calls and enquiries.
* Manage customer cases from start to finish.
* Arrange suitable replacement vehicles.
* Liaise with repair g...
If you have experience in customer service, a contact centre, administration or a busy office environment, this could be the perfect opportunity. Full training is provided, so previous claims experience is not required.
As a Customer Service Advisor, you'll support customers following road traffic accidents, guiding them through the process, arranging replacement vehicles and keeping them updated every step of the way.
The Role
As a Customer Service Advisor, you'll manage customer cases from first contact through to completion, delivering excellent customer service while ensuring every case is handled efficiently.
* Handle inbound customer calls and enquiries.
* Manage customer cases from start to finish.
* Arrange suitable replacement vehicles.
* Liaise with repair g...
Ready to Apply?
Submit your application for Customer Service Advisor (Claims) at Emmerson Ross Recruitment
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