Customer Service Advisor

Salary, Hours and Benefits

• Salary: £25,000 per annum
• Hours: Monday to Friday, 9:00am to 5:00pm with a 30-minute lunch break
• Job Type: Full-time, Permanent
• Location: Bromsgrove
• On-site parking
• Your birthday off as an additional day of annual leave
• Well-being awards

About the role

This is a fantastic opportunity for a reliable, organised, and enthusiastic individual who enjoys delivering excellent customer service and thrives in a fast‑paced working environment. Working closely with both customers and the internal sales team, you will play a key role in ensuring orders, queries, and returns are handled efficiently and professionally.

Key duties

• Manage daily contact with existing customers
• Respond to customer queries via telephone and email
• Process customer orders accurately using Sage
• Handle returns and credit requests using Sag...